Case Processing Officer

Join PT Penasihat Ordinat Adisiswa, a leading provider of administrative and consultancy services in Jakarta, as a Case Processing Officer. In this pivotal role, you will be the backbone of our operations, ensuring seamless and accurate processing of client cases. Located in the bustling area of Cengkareng, you'll be part of a dynamic team dedicated to delivering exceptional service to our clients.

As a Case Processing Officer at PT Penasihat Ordinat Adisiswa, you will handle a variety of tasks, including data entry, case management, and client communication. You'll work with a range of software tools, including Microsoft Office Suite and specialized case management systems, to ensure that all client cases are processed efficiently and accurately.

📋 Tanggung Jawab Pekerjaan

• Process and manage client cases from initiation to completion, ensuring all necessary documentation is accurately completed and filed.
• Enter and maintain client data in our case management system, ensuring data accuracy and completeness.
• Communicate with clients to gather necessary information and provide updates on case status.
• Review and verify case files to ensure compliance with company policies and procedures.
• Collaborate with team members to resolve any issues or discrepancies in case processing.
• Maintain accurate and up-to-date records of all case activities.
• Assist in the preparation of reports and other administrative tasks as needed.
• Stay up-to-date with industry trends and best practices in case processing.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Studies, or a related field.
• Minimum of 2 years of experience in case processing or a related administrative role.
• Proficient in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with case management software, such as Salesforce or similar systems, is a plus.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment.
• Detail-oriented with a commitment to accuracy and quality.

🛠️ Keahlian

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